About Us

How to tell us what you think

	We want to know what you think and how you feel about Cope Foundation.
	If you are not happy with something you can complain.
	If you are happy with something you can compliment us.

	We will make every effort to resolve any complaints we receive as quickly as possible.
	The first step is to discuss your complaint with local staff or their manager.
	If the complaint cannot be resolved, you can send a written complaint to our Complaints Coordinator.
	The Complaints Coordinator will investigate the complaint and make a decision within 30 days.
	If you are still not happy after this, you can bring your complaint to the HSE or to the Ombudsman. See Cope Foundation Complaints Policy for contact details.